We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

You can cancel your order within 24 hours of placing your order. If you cancel before the product is shipped, you will only be charged a 3% credit card transaction fee because that is what the credit card company charges us. If you cancel after the 24 hour period, then your chair has already been shipped and you will be charged the cost of the outbound and returned shipping costs, regardless of what promotion was offered when you purchased the chair.

We are proud to offer a comprehensive 3-Year Free Warranty on all our massage chairs and saunas, ensuring your investment is protected. This warranty covers repairs and replacements. Our dedicated customer service team is always ready to assist you, ensuring a smooth and hassle-free experience throughout your ownership.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Shipping Times

Orders are typically processed and shipped within 5 to 12  business days. You will receive a tracking number as soon as your order is on its way.

Shipping Pricing 

Enjoy FREE SHIPPING within the Continental US with curbside drop-off at no additional cost. Upgrade your experience with installation for $750 (no stairs) or $1,000 (with stairs).

For Alaska, Hawaii, Puerto Rico, and Canada, shipping is $500 for curbside drop-off, $1,250 for installation (no stairs), and $1,500 for installation (with stairs). Same apply for ALL OTHER INTERNATIONAL ORDERS

Processing Time

Please allow 1-2 business days for processing and handling before your order is dispatched. Orders are shipped on business days only, excluding weekends and public holidays.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!